SUPPORT AND SERVICE

With the advantages of its solid technology background, abundant engineering experiences and advanced devices and equipment, Antesky provides not only various satellite communication products but also customized services including design, installation, access test, maintenance and training.

● We provide users with particular booklets on antennas installation, operation and maintenance (attached with a foundation drawing) as well as technology training program guiding users in installment, adjustment, operation and maintenance of the system.

● Hub station antenna will be installed with the assistance of our technical engineers as well as accessing to satellite network and commissioning.

● We will complete the electromagnetism disturbance measurement and commission of VSAT satellite equipment.

From performing simple path reliability calculations to surveying extensive systems, Antesky Engineers remain at the forefront of the microwave radio industry, with more than 30years of experience supporting our customers in design, verification and implementation of microwave systems.

Combining the state-of-the-art tools with sound engineering practice, Antesky Engineers work closely with our Customers to ensure the best-engineered and most cost-effective systems possible.

All areas of microwave transmission can be and are addressed, including (but not limited to):

● Site and equipment selection

● Antenna size, type and centerline determination

● Frequency planning, selection and licensing

● Towers and other antenna structures

● Environmental concerns

● Wave-guide and coaxial cable

● User requirements, present and future

● Grounding, lightning and surge protection

● Obstruction and reflection analysis

● Propagation and reliability studies

● Ice, wind and seismic loading

● Field surveys

● Feasibility studies and system design

● Design criteria for civil and mechanical structural requirements

● Radiation considerations

● Interference studie

Antesky highly appreciate your orders for our products ranging from earth station antenna to satellite receiving antenna. We will provide the detailed information of handling orders: producing, notices about loading and shipping, date of loading and shipping, the estimated date of arrival, information of forwarder and billing, detailed descriptions about our products, necessary additional information for customers’ use.

Service Items
● Antesky ensures 12 months of service free of charge for fixed station, Control System, SNG antennas after the date of shipment.

● Antesky will track the quality status of the products and feed back corresponding contact information to satisfy customer’s requirements.